
| Sales   Orientated Organisation | Marketing   Orientated Organisation | 
| Business philosophy is to gain more sales and increase market share   thru direct head on comparison   with their competitors.   | Business philosophy is to increase sale by continuous adding and creating value to   customers and contributes to market growth at the same time. | 
| Their pricing strategy is to out beat their competitors with the lowest price in the market and highest   margin to their distributors and dealers. | To sustain pricing integrity via premium pricing   supported with integrated marketing   efforts and branding building   strategies.   | 
| Profitability   – gain more sales in the expense of lower margin and lesser profitability in   the long term. Risk of suffering from a shrinking market.    | Growth in sales and market   share as a result of increase   profitability as well as contributing to overall market growth  | 
| Sales people – Chase for sales during the last week   of the month end and quarterly end. Crisis   management and last minute fire fighting is the norm.    | Sales people perceived   themselves as the critical part of the integrated   marketing component. Making use of marketing activities as the   opportunities and tools to continuously   add value to their clients.  | 
| Promotional activities are detached from their sales people.   Focus more on advertising and sales   promotional activities. Out of office hours marketing activities are   extra burden.  Selling and marketing is   two separate entity and sometimes in conflict too.  | Integrated marketing activities are the resources available for the sales people’s   to add value and to support their sales growth and ROI.   Sales people are the core in the integrated marketing efforts and take ownership of the marketing   activities.  | 
| Customer (cash) is king and sales people do their utmost to fulfill their   customers’ needs and wants.  | Customers as our business partner and build the business together with mutual and   healthy respect for long term relationship. | 
| Management   expectations  – “I don’t care how you do it, as long as you achieved your sales   target” | Management expectations – “Let’s shape our business by shaping our   market and continuously adding value to our customers.”    | 
 
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